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ROLE
Voice Interaction Design
Alexa Skill Development
Google Home Pod Skill Development
Designing for Regional Language
Impact
Confidential
Industry
#Insurance #VoiceSkill #Alexa #OkGoogle

Voice enabled automation system for insurance and NBFC

SEE WORK
The future of the digital world is going to rely on the 4th dimension of interaction: voice command. We designed voice enabled interfaces for insurance and non banking financial corporations.

INSIGHT

There are 50 skills related to finance and insurance out of which only 7 are actively used.
The beauty of using voice is that we can disproportionately increase customer engagement,

GOAL

Cut down cost on customer support
Improve user engagement
Enable faster decision making
UX Writing
USER JOURNEY
PROTOTYPE
SKILL DEV

CONCLUSION

Companies are slowly adapting to voice interfaces but since it is the first generation of this technology, there are a lot of possibilities which need to be evaluated before a company can dive deep into it. Our motto is always to add value while reducing cost, using design and technology.


LETS CREATEREQUEST PROJECT DOC